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1. #After effects text animation presets not working java error install#
2. #After effects text animation presets not working java error drivers#
3. #After effects text animation presets not working java error update#

Re-Install Element: For a complete re-install, see the steps below:Ĭ:/ProgramData is an hidden folder so you might need to type it in the Windows.

#After effects text animation presets not working java error drivers#

If using Mac, the latest drivers are included with the OS X updates.

#After effects text animation presets not working java error update#

***The Windows update feature is sometimes unreliable and we recommend updating your graphics drivers directly from Nvidia or AMD using links above.*** If using Windowsthen you can update your drivers using the links below: Update Element: The latest version is available in your Video Copilot download account.

#After effects text animation presets not working java error install#

Then download and install this Windows Update. Windows 7 Users - Update to Service Pack 1 which is required for Element V2.

This happens if the Element 3D assets get de-linked from the Element plug-in. Model Browser Empty/Missing - Even the starter pack content is missing!.Send an email to and include your Video Copilot download account email or your order number and we can help. We understand that computer problems happen which require re-installation. This happens when the default amount of license attempts have been used up. (click screenshot below to see full path) Library is a hidden folder so you might need to go to Finder menu 'Go' and use 'Go to Folder.' and type the path in.

Library/Application Support/ VideoCopilot If the Video Copilot folder is not present then install the full Element 3D installer. ***If you do the manual license method, you can't use any old license or license request files that were created before deleting the above folder*** Or, if necessary the manual license method. “Invalid License Error” and other license errors - Troubleshooting Steps Below :Ĭ:/ProgramData is an hidden folder so you might need to type it in the Windows Explorer address bar.Īfter deleting the folder, run the full Element 3D installer (not the patch) and license as normal by entering your download account email and password.I have tried to find fixes on the internet but nothing has worked so far. I am using Windows 10 and the latest Adobe AE (V18.2.1) This is happening with any text preset I try to import. please try again.'Ĭould it be something to do with the presets being in the wrong folder? I have attached the path to the folder Adobe says the presets should be and then the path to where my presets folder is on my PC (as the path Adobe provided doesn't exist on my computer for some reason. However, when I select a preset to import, the 'importing selected items' box appears for a long time and then I get another error message saying 'an error occurred while importing this file. If I change from 'acceptable files' to 'all types of files' then the presets appear. When I try to import a preset file from AE, the presets don't show up in their folder (whilst the default 'all acceptable files' is selected). Every time I try to import a text animation preset I get this error message 'after effects error can't import file.